Get help with Raidex

Try these steps first

I cannot receive my license in Discord

Allow direct messages from members of the Raidex server in your Discord privacy settings. Then use Get My License Key again. If it still fails, use Open Ticket for private help. Never post your key in a public channel.

My new key will not activate

New keys must be activated within 48 hours, including paid and Lifetime keys. A four-hour trial starts when you activate it. Check the exact error and your account status before buying another plan. If the activation window has expired, open a private ticket.

I moved to another PC

Close Raidex on the old PC. Use Reset My PC in Discord, then activate on the new PC. If the reset is unavailable or fails, open a private ticket with the error message.

I joined but cannot see the right channels

Complete Discord membership screening, then use Verify. Check My Status for your license and allow a short time for roles to sync. If access is still missing, open a private ticket. Do not post payment details publicly.

My payment is still pending

Use Check Payment on your checkout and check the account you used to pay. Do not pay again while the first payment is being checked. For private billing help, include the provider, date, and plan; hide full payment references in screenshots.

I cannot download or start Raidex

Open My account and check Downloads. Extract the complete download and keep the Engine and Assets folders with the application. Follow the setup guide. If it still stops, send the version and exact error in a private ticket.